WhatsApp & Booking Setup
From "Hi, are you free today?" to a confirmed booking.
We set up the tools your customers already use (WhatsApp, Google and a simple booking link) and connect them so every enquiry has a clear next step.
Sound familiar?
- 01
Enquiries sit unanswered on WhatsApp during busy hours
- 02
Bookings are tracked in a notebook or across several phones
- 03
Customers forget appointments and don't show up
- 04
Taking deposits or payments means chasing people manually
For salons, clinics, studios and other appointment-based businesses, most bookings start as a WhatsApp message or a call. When replies are slow, details get lost in chats and reminders depend on someone remembering, customers drift away or simply don't turn up.
What we set up
- WhatsApp Business: business profile, catalogue of services and prices, quick replies, greeting and away messages. For higher volumes we can set up the official WhatsApp Business Platform (API) on your own number through an approved provider.
- Online booking: a booking link and a QR code for your counter, showing real availability for each service and staff member.
- Confirmations and reminders: automatic messages when a booking is made, a day before and a few hours before, each with an easy way to reschedule.
- Payment requests: optional deposits or payment links through your existing payment gateway.
- One customer list: bookings and contact details kept in one place you own, instead of scattered across phones.
How we work
We start with how bookings happen today, then choose tools that fit your size and budget. Everything is set up in your name, documented and handed over with training. Messages only go to customers who have contacted you or agreed to hear from you, and WhatsApp's messaging charges (if you use the API) are billed by the provider at cost.
What you get
- WhatsApp Business profile, catalogue and quick replies
- Booking link and counter QR code
- Confirmation and reminder messages
- Optional WhatsApp Business Platform (API) setup on your number
- Payment link or deposit setup
- Customer list and handover documentation
Why it helps
- Faster, consistent replies to every enquiry
- Customers can book themselves at any time
- Automatic reminders that help reduce no-shows
- Tools set up in your name, with training for your team
How it works
- 01
Review
See how enquiries and bookings reach you today.
- 02
Choose
Pick tools that fit your size, budget and team.
- 03
Set up
Configure WhatsApp, booking, reminders and payments in your name.
- 04
Train
Hand over with a short guide and a walkthrough for your team.
Questions
Can we keep our current WhatsApp number?
Usually, yes. The WhatsApp Business app works on your existing number. Moving a number to the WhatsApp Business Platform (API) has a few requirements, which we check with you before starting.
Do we need special software for bookings?
Not always. Many businesses do well with a simple booking tool plus WhatsApp reminders. We recommend the lightest setup that fits how you work.
Are there ongoing costs besides your fee?
Possibly: booking tools may have a subscription, and WhatsApp Business Platform messages are charged by Meta through the provider. We explain these before you decide, and they are billed at cost.
Let's talk about whatsapp & booking setup.
Related services
- Website Design & DevelopmentFast, considered business websites and landing pages designed to explain what you do and turn visits into enquiries.
- AI Solutions & Workflow AutomationPractical automation and AI tools that remove repetitive work — from lead routing and follow-ups to content and reporting workflows.
- Reviews & Customer Follow-upSteady Google reviews, thoughtful replies and timely follow-ups that bring past customers back, all within Google's and WhatsApp's rules.